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历史记录

9月 2025

Scheduled maintenance for SmartCMS
  • 更新
    九月 24, 2025 在 下午 12:00
    更新
    九月 24, 2025 在 下午 12:00
    维护已成功完成
  • 已完成
    九月 24, 2025 在 上午 10:00
    已完成
    九月 24, 2025 在 上午 10:00
    维护正在进行中
  • 已计划
    九月 24, 2025 在 上午 10:00
    已计划
    九月 24, 2025 在 上午 10:00

    We are planning a scheduled maintenance during that time with the following release candidate https://siecom.atlassian.net/projects/AU/versions/13282/tab/release-report-all-issues.

Intermittent 503 errors
  • 已解决
    已解决

    Status: Resolved
    Duration: September 15, 2025 - 15:32 to 16:24 UTC (52 minutes)
    Impact: 0.74% of website traffic affected

    What Happened

    Our website experienced intermittent slowdowns and service errors due to a performance issue with our analytics tracking system.

    Root Cause

    Analytics tracking calls were blocking the main website response, causing delays when the analytics service experienced issues.

    Resolution

    We optimized our system to process analytics tracking independently from website responses, ensuring external service issues can no longer impact site performance.

    Prevention

    This architectural improvement ensures similar analytics service issues will not affect website availability in the future.

  • 持续监控中
    持续监控中
    We implemented a fix and are currently monitoring the result.
  • 已确认问题
    已确认问题

    Current Issue

    We are currently experiencing a major outage affecting www.siemens.com . Users may encounter service unavailable errors or very slow loading times when trying to access our website.

    What We're Doing

    Our technical team is actively investigating the issue and working on a fix. We have identified the root cause and are implementing a solution.

    Next Steps

    We expect to have the issue resolved shortly and will provide updates as progress is made.

    We apologize for the inconvenience and appreciate your patience.

  • 调查中
    调查中
    We are currently investigating this incident.
Siemens Press Authoring and Delivery down
  • 事后分析
    事后分析

    The storage was configured in a mode that could not keep up with sustained traffic, which caused requests to slow down and eventually stop responding.

    We have updated the file system to an elastic configuration that automatically scales with demand, and the service is now fully restored.

    We are also improving monitoring and alerts so that similar issues can be detected and mitigated more quickly in the future.

  • 更新
    更新
    This incident has been resolved.
  • 已解决
    已解决
    This incident has been resolved.
  • 已确认问题
    已确认问题

    We are currently experiencing downtime due to an unforeseen issue during a routine software update. Our team is actively working to restore service as quickly as possible.

DAM PROD deployment - Thursday 4th of September at 8.00am CEST
  • 已完成
    九月 04, 2025 在 上午 6:08
    已完成
    九月 04, 2025 在 上午 6:08
    Maintenance has completed successfully.
  • 进行中
    九月 04, 2025 在 上午 6:00
    进行中
    九月 04, 2025 在 上午 6:00
    维护正在进行中
  • 已计划
    九月 04, 2025 在 上午 6:00
    已计划
    九月 04, 2025 在 上午 6:00

    We are planning a DAM Prod deployment at 04.09.2025 @08.00am CEST. The authoring instance will be available during that time and can be used without any limitations.

Central DAM content publishing is not working
  • 已解决
    已解决
    This incident has been resolved.
  • 持续监控中
    持续监控中

    The fix has been successfully tested on the staging system and will be delivered to PROD now.

  • 已确认问题
    已确认问题

    We have identified the problem and are currently deploying a fix to production.

  • 调查中
    调查中

    We're facing an issue with the content publishing in the central DAM. We're investigating the issue and keep you updated once the issue is fixed

8月 2025

本月无故障记录

7月 2025

DAM Author Outage
  • 已解决
    已解决
    This incident has been resolved.
  • 已确认问题
    已确认问题

    Restarting the instance. This will take about 10 minutes.

  • 调查中
    调查中

    We are currently investigating this incident.

DAM PROD Deployment Wednesday, 16.07.2025 @08.30am CEST
  • 已完成
    七月 16, 2025 在 上午 6:35
    已完成
    七月 16, 2025 在 上午 6:35
    Maintenance has completed successfully.
  • 进行中
    七月 16, 2025 在 上午 6:30
    进行中
    七月 16, 2025 在 上午 6:30
    维护正在进行中
  • 已计划
    七月 16, 2025 在 上午 6:30
    已计划
    七月 16, 2025 在 上午 6:30

    We are planning a DAM Prod deployment at 16.07.2025 @08.30am CEST. The authoring instance will be available during that time and can be used without any limitations.

7月 2025 至 9月 2025

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