Siemens - Siemens Press Authoring and Delivery down – Dettagli dei guasti

Sperimentazione di prestazioni parzialmente degradate

Siemens Press Authoring and Delivery down

Risolto
Grave disservizio
Avviato il circa 2 mesi faDurato circa 3 ore

Colpiti

Web Sites

Grave disservizio da 7:00 AM to 9:37 AM

Siemens Press

Grave disservizio da 7:00 AM to 9:37 AM

Authoring

Grave disservizio da 7:00 AM to 9:37 AM

Press Authoring

Grave disservizio da 7:00 AM to 9:37 AM

Aggiornamenti
  • Dopo la morte
    Dopo la morte

    The storage was configured in a mode that could not keep up with sustained traffic, which caused requests to slow down and eventually stop responding.

    We have updated the file system to an elastic configuration that automatically scales with demand, and the service is now fully restored.

    We are also improving monitoring and alerts so that similar issues can be detected and mitigated more quickly in the future.

  • Aggiornare
    Aggiornare
    This incident has been resolved.
  • Risolto
    Risolto
    This incident has been resolved.
  • Individuato
    Individuato

    We are currently experiencing downtime due to an unforeseen issue during a routine software update. Our team is actively working to restore service as quickly as possible.