Siemens - Siemens Press Authoring and Delivery down – Détails de l'incident

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Siemens Press Authoring and Delivery down

Résolu
Panne majeure
Signalé le il y a 11 moisA duré environ 3 heures

Concernés

Web Sites

Panne majeure depuis 7:00 AM à 9:37 AM

Siemens Press

Panne majeure depuis 7:00 AM à 9:37 AM

Authoring

Panne majeure depuis 7:00 AM à 9:37 AM

Press Authoring

Panne majeure depuis 7:00 AM à 9:37 AM

Mises à jour
  • Postmortem
    UTC
    Postmortem

    The storage was configured in a mode that could not keep up with sustained traffic, which caused requests to slow down and eventually stop responding.

    We have updated the file system to an elastic configuration that automatically scales with demand, and the service is now fully restored.

    We are also improving monitoring and alerts so that similar issues can be detected and mitigated more quickly in the future.

  • Mettre à jour
    UTC
    Mettre à jour
    This incident has been resolved.
  • Résolu
    UTC
    Résolu
    This incident has been resolved.
  • Identifié
    UTC
    Identifié

    We are currently experiencing downtime due to an unforeseen issue during a routine software update. Our team is actively working to restore service as quickly as possible.