Siemens - Slow Loading Times with Adobe Tag Manager – Détails de l'incident

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Slow Loading Times with Adobe Tag Manager

Résolu
Opérationnel
Signalé le il y a environ 2 ansA duré environ 16 heures

Concernés

Comms Cloud Core Components

Opérationnel depuis 2:41 PM à 7:06 AM

Adobe Tag Manager

Opérationnel depuis 2:41 PM à 7:06 AM

Mises à jour
  • Résolu
    Résolu

    This incident has been resolved.

    Adobe closed their incident during the night. Performance should be back to normal.

  • Surveillé
    Surveillé

    The situation seems to have improved. We continue to closely monitor the performance. The Adobe incident is still ongoing.

  • Mettre à jour
    Mettre à jour

    Adobe update: "Multiple Adobe services has been affected by this CSO.

    Data Collections Tags: Customers may experience timeouts retrieving assets for Adobe Hosted libraries. Data collection may be impacted for affected customers.

    Adobe customers worldwide are facing very long login times when attempting to log in to either the Customer Portal UI or to Behance.net.

    Adobe Analytics: Failures within data collection.

    Target UI Users experience a degradation of the service by very long load times about 2 minutes per page."

  • Mettre à jour
    Mettre à jour

    Adobe confirmed: "There is an ongoing CSO (critical service outage) at our end which is affecting target UI load times. Our engineering team is proactively working on this to provide a fix at the earliest."

  • Identifié
    Identifié

    We have opened a support ticket with Adobe, asking for a timely solution of the issue.

  • Détecté
    Détecté

    We are currently investigating this incident.