Siemens - Slow Loading Times with Adobe Tag Manager – Incident details

This incident has been resolved.

Adobe closed their incident during the night. Performance should be back to normal.

The situation seems to have improved. We continue to closely monitor the performance. The Adobe incident is still ongoing.

Adobe update: "Multiple Adobe services has been affected by this CSO.

Data Collections Tags: Customers may experience timeouts retrieving assets for Adobe Hosted libraries. Data collection may be impacted for affected customers.

Adobe customers worldwide are facing very long login times when attempting to log in to either the Customer Portal UI or to Behance.net.

Adobe Analytics: Failures within data collection.

Target UI Users experience a degradation of the service by very long load times about 2 minutes per page."

Adobe confirmed: "There is an ongoing CSO (critical service outage) at our end which is affecting target UI load times. Our engineering team is proactively working on this to provide a fix at the earliest."

We have opened a support ticket with Adobe, asking for a timely solution of the issue.