Siemens - 503 errors for users in Asia Pacific – Incident details

All systems operational

503 errors for users in Asia Pacific

Resolved
Partial outage
Started almost 3 years agoLasted about 5 hours

Affected

Web Sites

Partial outage from 10:00 AM to 2:43 PM

Siemens Global

Partial outage from 10:00 AM to 2:43 PM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Monitoring
    UTC
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Update
    UTC
    Update

    AWS is now working on the root cause.

  • Identified
    UTC
    Identified

    The issue seems to be limited to AUS Cloudfront nodes. We opened a ticket with AWS and asked for support.

  • Investigating
    UTC
    Investigating

    We have received reports of site unavailability in AP/SA regions. We are investigating this incident.