Siemens - General issues with AWS – Incident details

All systems operational

General issues with AWS

Resolved
Partial outage
Started over 2 years agoLasted about 10 hours

Affected

Web Sites

Partial outage from 7:03 PM to 4:58 AM

Siemens Global

Partial outage from 7:03 PM to 4:58 AM

new.siemens.com

Partial outage from 7:03 PM to 4:58 AM

Siemens Energy

Partial outage from 7:03 PM to 4:58 AM

Siemens Mobility

Partial outage from 7:03 PM to 4:58 AM

Siemens Advanta

Partial outage from 7:03 PM to 4:58 AM

Updates
  • Resolved
    Resolved

    This incident has been resolved.

    [03:42 PM PDT] Between 11:49 AM PDT and 3:37 PM PDT, we experienced increased error rates and latencies for multiple AWS Services in the US-EAST-1 Region. Our engineering teams were immediately engaged and began investigating. We quickly narrowed down the root cause to be an issue with a subsystem responsible for capacity management for AWS Lambda, which caused errors directly for customers (including through API Gateway) and indirectly through the use of other AWS services. Additionally, customers may have experienced authentication or sign-in errors when using the AWS Management Console, or authenticating through Cognito or IAM STS.

  • Monitoring
    Monitoring

    AWS has reported that the issue has been solved. We are continuing to monitor the situation closely.

  • Identified
    Identified

    AWS confirmed issues with Lambda in us-east-1.
    As a result a lot of services are affected.

  • Investigating
    Investigating

    Our monitoring reports issues throughout our infrastructure. We are currently investigating this incident.