Siemens - Prod Assets Author Outage – Incident details

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Prod Assets Author Outage

Resolved
Operational
Started over 2 years agoLasted about 2 hours

Affected

Authoring

Operational from 1:27 PM to 3:20 PM

Assets Author

Operational from 1:27 PM to 3:20 PM

Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Identified
    Identified

    We are continuing to work on a fix for this incident.

    A process used to convert images was using too much server memory. We have disabled this process, which may impact on some functionality.

    Assets workflows execution may fail until we have re-enabled this process.