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Geschichte beachten

Sep. 2025

Scheduled maintenance for SmartCMS
  • Update
    September 24, 2025 um 12:00
    Update
    September 24, 2025 um 12:00
    Die Wartung wurde erfolgreich abgeschlossen
  • Abgeschlossen
    September 24, 2025 um 10:00
    Abgeschlossen
    September 24, 2025 um 10:00
    Die Wartung ist jetzt im Gange
  • Geplant
    September 24, 2025 um 10:00
    Geplant
    September 24, 2025 um 10:00

    We are planning a scheduled maintenance during that time with the following release candidate https://siecom.atlassian.net/projects/AU/versions/13282/tab/release-report-all-issues.

Intermittent 503 errors
  • Gelöst
    Gelöst

    Status: Resolved
    Duration: September 15, 2025 - 15:32 to 16:24 UTC (52 minutes)
    Impact: 0.74% of website traffic affected

    What Happened

    Our website experienced intermittent slowdowns and service errors due to a performance issue with our analytics tracking system.

    Root Cause

    Analytics tracking calls were blocking the main website response, causing delays when the analytics service experienced issues.

    Resolution

    We optimized our system to process analytics tracking independently from website responses, ensuring external service issues can no longer impact site performance.

    Prevention

    This architectural improvement ensures similar analytics service issues will not affect website availability in the future.

  • Überprüfung
    Überprüfung
    We implemented a fix and are currently monitoring the result.
  • Identifizierung
    Identifizierung

    Current Issue

    We are currently experiencing a major outage affecting www.siemens.com . Users may encounter service unavailable errors or very slow loading times when trying to access our website.

    What We're Doing

    Our technical team is actively investigating the issue and working on a fix. We have identified the root cause and are implementing a solution.

    Next Steps

    We expect to have the issue resolved shortly and will provide updates as progress is made.

    We apologize for the inconvenience and appreciate your patience.

  • Analyse
    Analyse
    We are currently investigating this incident.
Siemens Press Authoring and Delivery down
  • Nach dem Tod
    Nach dem Tod

    The storage was configured in a mode that could not keep up with sustained traffic, which caused requests to slow down and eventually stop responding.

    We have updated the file system to an elastic configuration that automatically scales with demand, and the service is now fully restored.

    We are also improving monitoring and alerts so that similar issues can be detected and mitigated more quickly in the future.

  • Update
    Update
    This incident has been resolved.
  • Gelöst
    Gelöst
    This incident has been resolved.
  • Identifizierung
    Identifizierung

    We are currently experiencing downtime due to an unforeseen issue during a routine software update. Our team is actively working to restore service as quickly as possible.

DAM PROD deployment - Thursday 4th of September at 8.00am CEST
  • Abgeschlossen
    September 04, 2025 um 06:08
    Abgeschlossen
    September 04, 2025 um 06:08
    Maintenance has completed successfully.
  • In Bearbeitung
    September 04, 2025 um 06:00
    In Bearbeitung
    September 04, 2025 um 06:00
    Die Wartung ist jetzt im Gange
  • Geplant
    September 04, 2025 um 06:00
    Geplant
    September 04, 2025 um 06:00

    We are planning a DAM Prod deployment at 04.09.2025 @08.00am CEST. The authoring instance will be available during that time and can be used without any limitations.

Central DAM content publishing is not working
  • Gelöst
    Gelöst
    This incident has been resolved.
  • Überprüfung
    Überprüfung

    The fix has been successfully tested on the staging system and will be delivered to PROD now.

  • Identifizierung
    Identifizierung

    We have identified the problem and are currently deploying a fix to production.

  • Analyse
    Analyse

    We're facing an issue with the content publishing in the central DAM. We're investigating the issue and keep you updated once the issue is fixed

Aug. 2025

Diesen Monat wurden keine Benachrichtigungen gemeldet

Juli 2025

DAM Author Outage
  • Gelöst
    Gelöst
    This incident has been resolved.
  • Identifizierung
    Identifizierung

    Restarting the instance. This will take about 10 minutes.

  • Analyse
    Analyse

    We are currently investigating this incident.

DAM PROD Deployment Wednesday, 16.07.2025 @08.30am CEST
  • Abgeschlossen
    Juli 16, 2025 um 06:35
    Abgeschlossen
    Juli 16, 2025 um 06:35
    Maintenance has completed successfully.
  • In Bearbeitung
    Juli 16, 2025 um 06:30
    In Bearbeitung
    Juli 16, 2025 um 06:30
    Die Wartung ist jetzt im Gange
  • Geplant
    Juli 16, 2025 um 06:30
    Geplant
    Juli 16, 2025 um 06:30

    We are planning a DAM Prod deployment at 16.07.2025 @08.30am CEST. The authoring instance will be available during that time and can be used without any limitations.

Juli 2025 zu Sep. 2025

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