Siemens - Sites PROD Author currently experiencing slow performance – Incident details

All systems operational

Sites PROD Author currently experiencing slow performance

Resolved
Degraded performance
Started about 3 years agoLasted about 20 hours

Affected

Authoring

Degraded performance from 1:02 PM to 9:16 AM

SmartCMS

Degraded performance from 1:02 PM to 9:16 AM

Updates
  • Resolved
    UTC
    Resolved

    This incident has been resolved.

  • Update
    UTC
    Update

    We identified still some issues and continue monitoring.

  • Monitoring
    UTC
    Monitoring

    The Author is now running on a larger instance with enough headroom for the currently increased demand.

    Authoring will be back soon.

    We are continuing to monitor the situation.

  • Identified
    UTC
    Identified

    We are migrating the author instance to better hardware.