Some redirects missing from redirect backend - Incident details - Siemens - Status

Some redirects missing from redirect backend

Resolved

Operational

Started over 3 years agoDecember 05, 2022Lasted about 2 hoursDecember 05, 202212:573:10 PMUTC

Affected

Global Infrastructure

Redirect Service

Updates

Resolved
December 05, 2022 at 3:10 PMUTC
Resolved
December 05, 2022 at 3:10 PMUTC
We just resolved the issue! The missing redirects have been imported.

Futhermore we implemented measures to avoid future occurences of the root cause.

Sorry for any inconveniences caused.
Identified
December 05, 2022 at 1:24 PMUTC
Identified
December 05, 2022 at 1:24 PMUTC
We have identified the root cause of the issue. During duplicate removal some redirects have been deleted by accident.

Our team is working to restore the missing redirects.
Investigating
December 05, 2022 at 12:57 PMUTC
Investigating
December 05, 2022 at 12:57 PMUTC
We are currently facing an incident with the redirect engine backend. The impact of the incident is that some redirects are missing from the database.

Our team started investigating the issue and will update the status as soon as we have additional information.